A 99.9% Server Uptime
We’ve set up our shared hosting platform using dependable hardware components and strongly customized software. Our sysadmins have installed a tweaked version of SELinux on all our physical machines in order to ensure utmost protection and reliability. We’ve added several anti–DoS mechanisms coupled with highly efficient firewall programs to make sure our network is impenetrable and secure.
All our shared hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to deliver a quality web hosting service, you can barely count on the default network configuration in a datacenter. We have set up our very own custom internal network in an attempt to ensure a faster–than–light connection speed with the rest of the world.
And thanks to this, no matter which datacenters you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not satisfied with our services, or if you find them insufficient, or if you decide that you need to use a VPS services rather than a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control over your domains even when you delete your web hosting account with us.
24/7 Technical Support
If you happen to operate a web hosting company, your technical engineers are of prime importance. This is why we have cautiously gathered a highly proficient team of technicians, each with several years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All tech support questions are replied to in less than sixty minutes and our average response time is less than 20 minutes!