Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you’ll find a detailed Help Center section offering heaps of how–to articles and frequently asked questions. They are compiled by our support team of expert technicians. Just type in your question and our smart platform will return the best possible answer.

  • Top quality support service
  • Instructional Video Clips

  • For people who would rather find out how to tackle a commonly encountered issue by watching a how–to video, we have added a selection of video tutorials to our Web Hosting Control Panel. All the tutorial video clips are brief and simple to comprehend. They offer you visual presentations of various site management techniques.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock tech support service and include a 60–minute ticket response time guarantee. Our trained support engineers will be online 7 days a week and will resolve any problem that you might possibly encounter within maximum one hour after the ticket submission. In the majority of instances, a reply will be given to you in less than 20 minutes.