Customer Support Channels
A 1–hour Response Guarantee
Offering excellent support in time is our high priority, so we back up each shared hosting plan with a 1–hour ticket reply guarantee. Once you submit a ticket or send us an email, our customer support staff will try all they could do to deliver the most adequate remedy for your problem and to offer you help in due time.
A Top–quality Support Service
You can easily contact us 24x7x365 with any problem you may have connected to our offerings. We have experts present at all times to generate solutions whenever required. Feel free to use the ticket system or drop an e–mail at any moment, or you can pick–up the phone or use the online chat within business hours.
An Intuitive Help Section
Our Control Panel boasts an extensive knowledge base that’s incorporated into all sections. In each part, you’ll find a Help control key that will load for you a group of step–by–step lessons on how to take advantage of a selected feature or accomplish a selected action. Also, we have generated mini seminar video tutorials so you can get a better idea of the Control Panel’s interface.